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FAQS

Frequently Ask Questions

At Beò we are committed to recycling and reducing waste. We reuse packaging materials whenever possible, and if we have to source other packaging materials, we ensure that they are eco friendly.

We research heavily into our packaging, ensuring that it is all recyclable and/or reusable.

Yes, all of our card packaging and paper has FSC certification and is recyclable.

The Modern Slavery Act of 2015 was passed by the UK Parliament. It outlines several steps for how the UK will combat modern slavery and human trafficking. Any company that supplies goods or services in the UK and has a global revenue of £36 million or more is expected to create and publish an annual slavery statement.

We ensure that all of our products are ethically sourced and made ethically. As of 2022, none of our products come from China.

We don’t use animals for testing, and we oppose all forms of animal abuse. Fur and rabbit use are prohibited. To ensure that best practices are fulfilled and upheld for both the animals and farmers, everything is ethically sourced.

As we are a small company, we have very little stock. If we find the item sold well, or there is a high demand, we can look into a restock. Please email us if you have any questions about out of stock items at hello@houseofbeo.com

If you let us know at checkout that this item is a gift we can remove prices from the product and that there will be no invoices with prices sent in the order.

Please wait a week after you receive notification that your order has been dispatched before contacting us.

Please contact hello@houseofbeo.com with your order number, name and address, so that we can help resolve the issue.

At the moment, Beò can not ship overseas or offer international delivery.

We cannot add items to your order.