Terms + Conditions

We are so very grateful that you have visited www.houseofbeo.com!

To make your visit to our site enjoyable, we have provided the following information.

This site is provided as a service to our customers. This page contains information about:

Terms of sale – These are the terms and conditions under which we sell and deliver our products to you via this site (“Terms Of Sale”) and Terms and Conditions for the site (the “Terms of Use”).

By using this site or placing an order with us for products, you agree that these terms will be followed. Please do not use the site if these terms and conditions are not acceptable to you. Even though you may “bookmark” certain portions of this site and be able to ignore these terms and conditions by doing so, your continued use of the site is subject to its terms and conditions. We have the right to update or modify these terms and conditions at any moment without notice.

When you use the site or place an order following such changes, it is your agreement to adhere to and be bound by the new terms and conditions. These terms and conditions should be reviewed every time you access this site.

Terms of Sale

All sales of products made via the site are subject to these Terms of Sale.

Placing Orders and Contract Creation

The steps for placing an order on the Site and for forming a contract with us are as follows:

You will be guided through the ordering process by a series of instructions on the Site. You place your order at the end of this process by clicking on the "BUY NOW" button. You can review/amend your order at any time before clicking on the "BUY NOW" button. Unfortunately, orders cannot be amended once they have been placed.
Once you have placed your order, we will send you an order confirmation email detailing the products you have ordered. This is not an acceptance of your order by us. Your order is an offer to buy a product or products from us and your offer will not be deemed to have been accepted by us until we have sent you a dispatch confirmation email, as below.
As your product or products is/are shipped we will send you a dispatch confirmation email, which will confirm that we have accepted your order. If we do not or cannot accept an order placed by you, for any reason, we will notify you. Once you receive the dispatch confirmation email, a contract is formed between you and us in relation to the product or products set out in the email and payment will be taken. No product will be shipped until payment has been made in full.

The dispatch confirmation email will contain:

Please check the details of the order confirmation email and the dispatch confirmation email carefully. It is your responsibility to notify us if there are any errors or inconsistencies by contacting Customer Services by email at hello@houseofbeo.com.

The contract between us for products sold via the Site will be concluded in English. We will not file the specific details of your contract. If you do require any information regarding orders you have placed with us, please check your order history on the Site (if you have an account with us).

Product Descriptions

We endeavour to present the most recent, most accurate, and most reliable information on our Site at all times. However, there may be occasions when some of the information featured on the Site may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if erroneous information is reflected in product prices, item availability, or in any way affects your individual order.

Please be aware that we present our content ‘as is’ and make no claims to its accuracy, either express or implied. Please also note that because the colours of the products you will see on the Site depend on your monitor/screen, we cannot guarantee that the display of colour will be accurate and some colours may vary.

We reserve the right to amend errors or to update product information at any time without prior notice. In the event that a product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price (regardless of whether or not the order has been confirmed and you have been charged). If your card/PayPal account has already been charged for the purchase and your order is cancelled, we shall issue a credit to you in the amount of the incorrect price.

Product Availability

At houseofbeo.com, we go out of our way to select the kind of distinctive merchandise for which the Beò brand is recognised. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, the stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the site again. When an item featured on houseofbeo.com is no longer in stock, we make every attempt to remove that item from the site in a timely manner.

If you have ordered a product that is unavailable, we will inform you as soon as possible by email and, if applicable, give you an estimated date of when the product is due to be back in stock and available for dispatch to you. Alternatively, you will be entitled to cancel your order and receive a refund from us (if your card/PayPal account has already been charged).

Pricing and Payment

The price of products is quoted on the Site in GBP (£) and includes VAT/GST, (where applicable). Prices quoted exclude delivery costs which are added to the total cost of the order during the order process, but before you click on the “BUY NOW” button. Please see our Delivery Policy for delivery costs by destination and item type. Delivery costs include VAT/GST (where applicable).

Despite our best efforts, some products may be listed at an incorrect price due to a typographical error or systems error. We reserve the right to review and change product prices on the site at any time without notice and we reserve the right to refuse or cancel any orders placed for products listed at an incorrect price, whether or not the order(s) has/ve been confirmed and your card/PayPal account charged. If your card/PayPal account has already been charged for such a purchase and your order is cancelled, we will issue a refund to your card/PayPal account (as applicable) in the amount of the incorrect price.

Returns & Exchanges

Please read our Returns & Exchanges Policy which details how to cancel an order and return unwanted or unsuitable items for a refund or exchange.

Disclaimers and warranties

If you are purchasing products as a consumer, we do not give any warranties or guarantees regarding such products. For example, a manufacturer’s warranty. We remain responsible for supplying products that conform to the contract. If you are purchasing products from us as a business, we disclaim all warranties, express or implied, including but not limited to, warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.

Limitation of Liability

These Terms of Sale do not limit or exclude our liability for fraud, misrepresentation, personal injuries or death caused or aggravated by our negligence, or any other liability that cannot be excluded or limited under law. These Terms of Sale do not limit your legal rights as a consumer contract with us, including your right for a replacement or repair if products are not satisfactory.

SUBJECT to the ABOVE

WE ARE NOT RESPONSIBLE IF YOU SUFFER LOSSES OR DAMAGES THAT ARE FORESEEABLE RESULTS OF OUR BREACHING THESE TERMS of SALE. (FOR EXAMPLE, IF THE LOSS/ DAMAGE WAS AN OBVIOUS SUCCESSION OF OUR BREACH, OR IF IT WAS CONTEMPLATED, THEREFORE, OR IF IT WAS WE ARE NOT LIABLE IN ANY EVENT. (1) LOSSES RELATED TO YOUR BUSINESS, INCLUDING LOST DATA, PROFITS, OR BUSINESS INTERRUPTIONS. (2) ANY SPECIAL, INDIRECT, OR PERSONAL LOSS, HOWEVER ARISING.

Promo Codes

Except as stated in terms and conditions, promotional codes can’t be combined with other offers/discounts unless they are specifically allowed. A student discount cannot be combined with any other promotional code, except if it is allowed for that code. If you have multiple promotional codes and they cannot be combined it is up to you to choose the one that offers the greatest benefit to you.

General

TERMS OF USE

Your use of the Site is subject to these Terms of Use.

Usage Restrictions; Intellectual Property

Unless otherwise noted, all design and content featured on the Site – including navigational buttons and images, artwork, graphics, photography, text, and the like – are subject to copyrights, trademarks, trade dress and/or other intellectual property rights that are owned, controlled or licensed by or to Beò. All such rights are reserved.

The content of the site, and the site as a whole, are intended solely for personal, non-commercial use by users of our site. Any use of our site and its content for purposes other than personal and non-commercial is prohibited without the prior written permission of Beò.

You may download, print or store any of the page contents displayed on the Site, provided that you (1) only use these materials for your personal, non-commercial use, (2) do not post the content on any website/media network or broadcast the content in any media; or (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you. We reserve complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this Site.

User Comments, Feedback and Other Submissions

While we welcome your comments and feedback regarding our products and services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this site or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions (collectively, the “Comments”) that are disclosed or submitted to us on or by this site, or otherwise disclosed, submitted or offered in connection with your use of this site, shall become and remain the property of Beò. Such disclosure, submission or offer of any Comments shall (to the extent permitted by applicable laws) constitute an assignment to us of all worldwide rights, titles and interests in or to such Comments (or, to the extent that an assignment is not effective, a worldwide, perpetual, irrevocable and royalty-free licence to use such Comments for any purpose) and we shall not be limited in any way in our use, commercial or otherwise, of any Comments. To the extent permitted by applicable law, you waive your moral rights in any Comments. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

Correction of Errors and Inaccuracies

The information on the site may contain typographical errors or inaccuracies and may not be complete or current. We, therefore, reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice.

Enforcement of Terms of Use

These Terms of Use, and any dispute or claim arising out of or in connection with these Terms of Use (including non-contractual disputes or claims), shall be governed by English law. The courts of England shall have non-exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Use or their subject matter.

Indemnification

You agree to indemnify, defend, and hold harmless Beò, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable lawyers’ fees, resulting from any violation of these Terms of Use or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, we may choose various third-party websites to link to from the Site. However, even if the third party is affiliated with us, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of us. We have no responsibility or liability for these independent policies or actions and we are not responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, we seek to protect the integrity of the site and the links placed upon it and therefore request any feedback on not only this site, but for sites we link to as well (including if a specific link does not work).

Disclaimer

Given the unpredictability of technology and the online environment, Beò does not warrant that the function or operation of this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this site (1) you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our site, and (2) you agree that your access will be subject to these terms and conditions and that access is undertaken at your own risk.

Limitation of Liability

Nothing in these Terms of Use excludes or limits our liability for fraud, fraudulent misrepresentation, personal injury or death caused by our negligence or any other liability which cannot be excluded or limited as a matter of law.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF FORESEEABLE, ARISING UNDER OR IN CONNECTION WITH (1) USE OF, OR INABILITY TO USE, OUR SITE, OR (2) USE OF OR RELIANCE ON ANY CONTENT DISPLAYED ON OUR SITE. THIS LIMITATION OF LIABILITY DOES NOT APPLY TO PRODUCTS PURCHASED VIA THE SITE.

Beò Your Way

You may post or upload content you have created, including without limitation, photographs, your social media handle, videos, and comments (collectively, “User Submissions”) to your social media accounts.

By posting and uploading User Submissions that you have tagged with Beò brand hashtags, you grant to Beò and its third-party service providers who provide content management services (collectively, the “Licensed Parties”) the perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable right to use your Beò-tagged User Submissions in any manner to be determined in Beò’s sole discretion, including but not limited to on its webpages, social media pages operated by Beò, and in its other marketing, promotional and advertising initiatives, in any media now or hereafter known.

Beò may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, alter and/or edit your User Submissions in any manner in its sole discretion, with no obligation to you whatsoever. You grant the Licensed Parties the right to use your username, real name, image, likeness, caption, location or other identifying information in connection with any use of your User Submissions. You hereby represent and warrant that (i) you own all rights in and to your User Submissions, (ii) you have permission from all person(s) appearing in your User Submissions to grant the rights granted herein; (iii) you are not a minor, and (iv) the Licensed Parties’ use of your User Submissions as described herein will not violate the rights of any third party or any law. You hereby release, discharge and agree to hold Beò, the Licensed Parties, and any person acting on Beò’s or their behalf harmless from any liability related in any way to the Licensed Parties’ use of your User Submissions.